Terms & Conditions

Terms of Service

Last Updated: January 2026

1. OVERVIEW & LEGAL ACCEPTANCE

Welcome to touboukou.com. This website is operated by Touboukou. Throughout the site, the terms “we”, “us” and “our” refer to Touboukou. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. ONLINE STORE ELIGIBILITY

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services and potential cancellation of pending orders.

3. ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at touboukou.com. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

4. PRODUCTS, PRICING, AND PAYMENTS

• Currency: All prices displayed on our website are in U.S. Dollars (USD).
• Shipping Fees: We charge a transparent, non-refundable flat rate of $6.99 for shipping on all orders.
• Payment Methods: To ensure a secure shopping environment, we accept Visa, Mastercard, Discover, American Express, and PayPal.
• Billing: Your payment method will be charged immediately upon order confirmation. We utilize SSL encryption and PCI-compliant processors to ensure your financial data is never stored on our local servers.
• Pricing Errors: We reserve the right to cancel orders arising from pricing errors. If your card has already been charged, we will issue a full refund to the original payment method immediately.

5. SHIPPING AND DELIVERY OBLIGATIONS

Our shipping policy is designed to be clear and reliable:

• Handling Time: 1–2 business days (Monday – Friday).
• Transit Time: 3–7 business days.
• Order Cut-off: 5:00 PM (EST), Monday – Friday.
• Service Area: We ship exclusively to addresses within the United States.

By placing an order, you acknowledge that delivery times are estimates provided by carriers (USPS, UPS, FedEx) and that Touboukou is not liable for delays caused by external factors such as weather or carrier disruptions.

6. CANCELLATION AND MODIFICATION POLICY

We allow a 12-hour window from the time of purchase for any cancellations or modifications (such as address changes). Once an order has entered the fulfillment stage or has been handed over to the carrier, we cannot stop the shipment. In such cases, the customer must follow our Return Policy once the item is delivered.

7. RETURNS, REFUNDS, AND EXCHANGES

Your satisfaction is paramount. We offer:

• Return Window: 30 days from the date of delivery.
• No Cost to You: We provide 100% Free Returns with prepaid shipping labels and zero restocking fees.
• Refund Processing: Approved refunds are issued within 5 business days of receiving the returned item at our facility in Tomball, TX.

8. INTELLECTUAL PROPERTY RIGHTS

The Service and its original content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by Touboukou and are protected by United States and international copyright, trademark, and other intellectual property or proprietary rights laws.

9. LIMITATION OF LIABILITY & DISCLAIMER OF WARRANTIES

Touboukou does not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. In no case shall Touboukou, our directors, officers, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of the service or any products procured using the service. Our maximum liability shall not exceed the purchase price of the specific product in question.

10. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the State of Texas.

11. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

• Brand Name: Touboukou
• Official Website: touboukou.com
• Mailing Address: 31122 Raleigh Creek Drive, Tomball, TX 77375, United States
• Support Email: support@touboukou.com
• Business Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)