Disclaimer

The information provided by Touboukou (“we,” “us,” or “our”) on https://touboukou.com/ is for general informational purposes only. All information on the site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.

1. Artisanal Product Variation Disclaimer

Please be advised that Touboukou specializes in Ceramic Tea Sets and Artisanal Handmade Bowls. Due to the nature of handmade craftsmanship:

• Each piece is unique. Slight variations in size, weight, color glaze, and kiln-fired patterns are expected and are characteristics of artisanal quality, not defects.
• Product images are for illustrative purposes. While we strive for 100% accuracy, the actual product may differ slightly due to lighting conditions or your device’s screen settings.

2. Fragile Goods Liability

Ceramic items are inherently fragile. While Touboukou uses specialized packaging to minimize risk, we are not liable for injuries or damages resulting from the misuse, handling, or accidental breakage of our products once they are in the customer’s possession. Proper care and caution are advised when handling high-temperature liquids in our tea sets.

3. External Links Disclaimer

The site may contain links to other websites or content belonging to or originating from third parties. Such external links are not investigated, monitored, or checked for accuracy by us. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the site.

4. Shipping & Logistics Disclaimer

While we commit to a 1-2 day handling time and 2-6 day transit time, Touboukou is not responsible for delays beyond our control, including but not limited to carrier delays (USPS, UPS, FedEx), severe weather, or incorrect shipping information provided by the user. Our liability for lost or damaged goods is limited to the terms stated in our Shipping and Refund Policies.

5. Professional Advice Disclaimer

The site cannot and does not contain professional medical or health advice regarding the materials used in our ceramics. Our products are intended for decorative and culinary use as described. Any information provided regarding the history or cultural significance of our tea sets is for educational purposes only.

6. Contact Support

Should you have any feedback, comments, or requests for technical support, please do not hesitate to contact us.