Payment Method

Payment Policy — Touboukou

Last Updated: February 2026

At Touboukou, we are committed to providing a secure, transparent, and seamless checkout experience for our customers. This Payment Policy outlines the standard operating procedures for billing, accepted payment methods, and the advanced security protocols we implement to protect your financial data on touboukou.com.

1. ACCEPTED PAYMENT METHODS

To ensure the highest level of security and convenience, Touboukou accepts a variety of globally recognized and trusted payment gateways. All transactions are handled through PCI-DSS compliant systems.

We currently accept:

• Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
• Digital Wallets: PayPal (including PayPal Credit and linked bank accounts).

Please Note: For the safety of our customers and to prevent fraudulent transactions, we do not accept Cash on Delivery (COD), personal checks, bank wire transfers, or money orders. All orders must be paid in full at the point of checkout.

2. CURRENCY, PRICING, AND TRANSPARENCY

• Standard Currency: All transactions, prices, and shipping fees are processed in U.S. Dollars (USD). If you are using a non-U.S. credit card, your bank may apply a currency conversion fee at their discretion.
• Final Order Total: The total amount displayed at the final stage of checkout is exactly what you will be charged. This total includes:
  1. The individual price of the product(s).
  2. Any applicable state sales tax (calculated based on your shipping address).
  3. Our standard flat-rate shipping fee of $6.99.
• No Hidden Surcharges: Touboukou guarantees that there are no “hidden fees,” “handling surcharges,” or “convenience fees” added to your order after the purchase is completed.

3. ADVANCED PAYMENT SECURITY & ENCRYPTION

Your financial security is our absolute priority. We utilize industry-leading technology to ensure your information remains confidential:

• SSL (Secure Sockets Layer) Encryption: Our entire website is protected by 256-bit SSL encryption. This ensures that any data passed between your web browser and our servers remains private and integral.
• Data Tokenization: Touboukou does not store, see, or have access to your full credit card number or your CVV/CVC code. When you enter your details, they are instantly “tokenized” and sent directly to our payment processors (such as Stripe or PayPal).
• Identity Verification: To protect against unauthorized card use, we may occasionally perform a secondary verification of billing information. We reserve the right to cancel any order that fails our internal fraud-prevention filters.

4. BILLING INFORMATION ACCURACY

By completing a purchase at Touboukou, you represent and warrant that:

• The billing information you provide is truthful and accurate.
• You are the legitimate owner or authorized user of the payment method being used.
• You authorize Touboukou (through our payment processors) to charge the designated total amount, including the $6.99 shipping fee, to your selected account.

5. FAILED OR DECLINED TRANSACTIONS

If your payment is declined during checkout, your order will be placed on “Hold” or “Canceled” status. Common reasons for declines include:

• Incorrect CVV or expiration date.
• Mismatched billing address (the address on file with your bank must match the billing address entered on our site).
• Insufficient funds or daily spending limits. Should a decline occur, we recommend contacting your financial institution or trying an alternative payment method.

6. REFUND DISBURSEMENT

All refunds are governed by our Return & Refund Policy. When a refund is approved:

• Method: The funds will be returned strictly to the original payment method used at the time of purchase. We cannot issue refunds to different cards or bank accounts.
• Timeline: Once Touboukou initiates the refund, it typically takes 5 business days for the credit to appear on your statement, depending on your bank’s processing speed.
• Fees: We offer 100% Free Returns and do not charge any restocking or refund processing fees.

7. CONTACT OUR BILLING DEPARTMENT

If you have any questions regarding a charge on your statement, or if you encounter any issues during the checkout process, please contact our support team:

• Store Name: Touboukou
• Physical Address: 1402 S 34th St, West Des Moines, IA 50265, United States
• Official Support Email: support@touboukou.com
• Customer Service Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)