Privacy Policy

Privacy Policy

Last Updated: January 2026

At Touboukou, accessible from touboukou.com, we recognize that your privacy is of utmost importance. This Privacy Policy document outlines the types of personal information that is collected and recorded by our platform and how we utilize, protect, and manage it. Our practices are designed to provide a secure and transparent shopping environment for all our customers within the United States.

1. INFORMATION COLLECTION AND TRACKING

We collect information to provide a more personalized and efficient shopping experience. The data we collect falls into two categories:

1.1 Personal Information Provided by You: When you interact with touboukou.com, such as making a purchase, creating an account, or contacting our support team, we collect:

• Identification Data: Full name, billing address, and shipping address.
• Contact Data: Telephone number and email address (e.g., support@touboukou.com).
• Order History: Details of the products you have browsed, added to your cart, or purchased.

1.2 Payment and Financial Data: To ensure maximum security, all financial transactions are handled through PCI-DSS compliant payment gateways. We accept Visa, Mastercard, Discover, American Express, and PayPal.

• Important: Touboukou does not store, process, or have access to your full credit card numbers or CVV codes on our internal servers. Your payment information is encrypted and tokenized by our secure payment processors.

1.3 Automated Technologies and Interactions: As you navigate our website, we may automatically collect technical data about your equipment and browsing patterns. This includes:

• Log Files: IP addresses, browser types, Internet Service Provider (ISP), date/time stamps, and referring/exit pages.
• Cookies and Web Beacons: We use cookies to store information about your preferences, to record user-specific information on which pages you access, and to customize our web page content based on your browser type.

2. HOW WE UTILIZE YOUR DATA

Touboukou processes your personal information based on legitimate business interests and the necessity to fulfill contracts with you. We use your data to:

• Fulfill Orders: Manage payments, organize logistics with shipping carriers, and facilitate any necessary returns or refunds.
• Transactional Communication: Send automated emails regarding order confirmations, shipping updates, and tracking numbers.
• Customer Support: Address your inquiries, resolve technical issues, and provide after-sales service via support@touboukou.com.
• Security & Fraud Prevention: Monitor transactions for suspicious activity to protect our customers and our brand from unauthorized access or fraudulent charges.
• Website Optimization: Analyze user behavior to improve our website layout, product selection, and overall user experience.

3. DATA SHARING AND DISCLOSURE

We maintain a strict policy against selling, trading, or renting your personal data to third parties for marketing purposes. We only share information with trusted partners who are essential to our operations:

• Shipping & Logistics: We share your name and delivery address with carriers such as USPS, UPS, and FedEx to ensure your package reaches 31122 Raleigh Creek Drive, Tomball, TX 77375 or any other destination you provide.
• Professional Service Providers: This includes website hosting partners, payment gateways, and data analysis firms that assist us in operating our website.
• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights.

4. DATA SECURITY STANDARDS

The security of your data is a top priority for Touboukou. We implement a multi-layered security approach:

• SSL Encryption: Our website is protected by Secure Sockets Layer (SSL) technology, which encrypts all sensitive data (such as login credentials and personal details) during transmission.
• Data Minimization: We only collect the data necessary for your transaction and do not retain sensitive financial information locally.
• Access Control: Only authorized personnel involved in order fulfillment or customer support have access to your personal information.

5. YOUR LEGAL RIGHTS

As a user of touboukou.com, you have the following rights regarding your data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Correction: You may request that we update or correct any inaccurate or incomplete information.
• Right to Deletion: You may request the permanent deletion of your account and associated personal data, subject to legal record-keeping requirements.
• Right to Object: You may opt-out of any marketing communications at any time by following the “unsubscribe” link in our emails.

6. CHILDREN’S PRIVACY

Touboukou is committed to protecting the privacy of children. Our website is not intended for individuals under the age of 13. We do not knowingly collect personal identifiable information from children. If you believe a child has provided us with their data, please contact us immediately at support@touboukou.com, and we will take immediate steps to remove such information.

7. CONTACT US

If you have questions about this Privacy Policy, your data rights, or our security practices, please contact our official administration:

• Brand Name: Touboukou
• Website: touboukou.com
• Official Address: 31122 Raleigh Creek Drive, Tomball, TX 77375, United States
• Customer Support Email: support@touboukou.com
• Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)